15 Questions To Help You
Choose A Good Real Estate Agent.

Previous 3 Real Estate Tips

4. How long has the real estate agent been selling homes in the local area?

Real Estate Tip: Local knowledge is always helpful when you buy or sell a home. A good agent will be aware of the good neighborhoods (or streets) to buy in and which to avoid. The agent should be aware of the trends in the local property market and have a good feel for true market values.

Real Estate Tip: It is a good idea to request a Comparative Market Analysis (CMA), which will show the actual market value of similar homes in the area. And remember, just because a real estate agent is new to the industry or to the area, it doesn't necessarily mean the agent will do a bad job. A new agent might have fewer listings than a more established agent and so might have more time to devote to helping you. It really comes down to how committed the agent is to getting you the best possible result.

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5. What professional courses and designations has the agent completed?

Real Estate Tip: The letters after the real estate name may be an indication that he or she has upskilled rather than just being content to just take the courses needed to get and maintain a real estate license.

Designations include: ABR (Accredited Buyer Representative), ABRM (Accredited Buyer Representative Manager), CLHMS (Certified Luxury Home Marketing Specialist, CRP (Certified Relocation Professional), CRS (Certified Residential Specialist), e-PRO (a training program presented entirely online).

Some of these real estate designations require memberships in organizations, with annual fees. Most successful real estate agents devote time (and money) to continuing education. The more the real estate agent knows about the laws and practices affecting your real estate transaction the better. A real estate agent who has upskilled may have the advantage of the latest marketing strategies.

6. Does the agent work full-time?

Real Estate Tip: It is important to find an agent that will be serious about helping you and have the time available to put in the required effort when needed. That doesn't necessarily mean that the agent needs to work full time, but he or she certainly needs to be available and able to complete the transaction that benefits his/her client. If you are dealing with a new agent seek reassurance that he/she has adequate supervision from an experienced brokerage office manager.

7. Does the real estate agent have good negotiating skills?

Real Estate Tip: Often, negotiations on a price and conditions go back and forth several times before a deal is made. Will the agent look for the quickest or easiest solution, or will he or she strive to get the best deal for you (the client), even if that means putting in extra effort. Ask if the real estate agent will let you contact the last three or four home buyers/sellers that the agent represented.
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8. What will the real estate agent do for you?

Real Estate Tip: The agent you hire should demonstrate what actions he or she will take to help you reach your goals. The important thing is that the agent needs to understand what you want when buying or selling a home and be able to represent you well to the other parties involved in the transaction.

For this reason a good agent is usually a good listener and a good communicator. That is not to say that the agent should always agree with you. A good agent will be prepared to speak his or her mind and needs to be positive, honest and realistic.

Real Estate Tip: When asking what an agent can do for you, look carefully at answers relating to communication and negotiation skills, personal commitment, and access to resources.
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9. What does the agent want as a minimum listing period?

Real Estate Tip: Most real estate agents want a minimum 90 days listing term. They will say that they need that amount of time to do justice to the marketing of the property. The agent will have access to statistics on the average number of days the local multiple listing service (MLS) says it takes to sell homes in your area.

Although 90 days is common, some agents will try to lock you in to a six-month listing contract. Such a long listing contract is not usually necessary or desirable unless it includes an unconditional cancellation. You could compromise and agree to the unconditional cancellation clause taking affect after perhaps 60 or 90 days.

Real Estate Tip: If the agent insists on a long listing term, because that what is needed to sell the home, you might want to question whether or not you are signing with the right real estate agent. If that is how long it takes the "average" agent to sell a home in your area, do you want to list with an "average" agent, or would you better better off with an agent that can do better than "average." Ask the agent if he or she considers themselves to be "average."

10. What systems does the agent have in place to keep in constant contact during the listing and the transaction?

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11. What is the fee structure?


Does the agent require a percentage of the sales price, does he/she work for a flat fee, or will the agent be paid by the seller (if you're the buyer)?

Real Estate Tip: Real estate fees are generally negotiable. Typically, real estate agents charge a percentage, from 1% to 4% to represent one side of a transaction: a seller or a buyer. A listing agent may charge, for example, 3.5% for him or herself and another 3.5% for the buyer's agent, for a total of 7%. Real estate is a competitive business so don't be afraid to negotiate. And remember, the lowest price is not always the best value for money.

Real Estate Tip: Remember to negotiate the listing period. You don't have to list for three months or six months. Although you don't want to be changing agents every time the going gets tough, you also don't want to get stuck with a bad agent.

12. What is your best marketing plan or strategy for my needs?

Real Estate Tip: - As a seller, you will need to know:

  • Specifically, how will you sell my home?
  • What are the details of the proposed marketing campaign?
  • Will you show me a sample flyer or mailer?
  • Where and how often do you advertise?
  • How do you market online?
  • What price should I list the property at?

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Real Estate Tip:
Don’t sign with an agent just because he or she suggests the highest asking price. When listing a property for sale, agents and brokers should compare the listed property with similar properties that recently sold, in order to determine a competitive market price for the property.

Real Estate Tip: - As a buyer, you will need to know:

  • How will you search for my new home?
  • Will I be competing against other buyers?
  • How do you handle multiple offers?
  • How many homes will I likely see before I find a home I want to buy?
  • Do you present offers yourself?

Ask the agent how he or she will protect your interests and why you should hire them rather than another agent?

13. Why should I list with you rather than any other real estate agent?

Listen carefully to the substance of the answer. Look for honesty and genuine commitment.

Real Estate Tip: - Also ask the agent -

  • What is your average market time vs. other agents' average market time?
  • How would he or she establish a price?
  • How would the agent market the property?
  • How often will the agent be in contact with you?
  • What references can the agent provide (both personal and for the company he or she works for)? Number of sales is important but so too is personal and company reputation.

14. How many homes has the real estate agent listed and sold in the last 12 months?

Real Estate Tip: Watch out for the real estate agent who has dozens of listings and two or even three office assistants. Is he or she just playing the numbers game? Does this agent work on percentages, knowing a volume of listings will result in a certain percent sales? Is it a case of quantity v's quality?

If the agent is just looking for another listing to add to the volume, how can you be sure your listing won't get neglected? Don't get me wrong, there is nothing wrong with an agent having several listings, it is really a matter of being reassured that your property will be a priority.

Real Estate Tip: As an example, the most successful listing agent in town might employ 6 assistants. This could explain why he or she is the top sales agent in the entire county.

Before deciding on a particular agent ask, "What percentage of houses listed by the agent sold in the last 12 months?"

15. Will the real estate agent help you find other professionals?

Real Estate Tip: Many real estate agents will have a list of professionals you can consult with. When arranging any legal or financial transaction you may already have a list of professionals who can help you. You may be best to consult with the professionals that you have previously had dealings with as opposed to finding new contacts.

If you don't already have a list of professionals to call on, your real estate agent should be able to supply you with a list of professionals including: mortgage brokers, home inspectors and title companies.

If you see the term "affiliated" it could mean that the real estate agent, or his/her broker, is receiving a comission from one or all of professionals. Although this is not necessarily a bad thing, you need to determine whether or not you are paying a premium for the service in order for the agent to be compensated. You also need reassuance that the professional is competitive, independent of the other party and capable. Ask the real estate agent to explain why he or she recommends these professionals.

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